Privacy Policy

Introduction

KARINA MORGADO GONCALVES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our beauty studio for hair styling, manicure, pedicure, and other beauty services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, and email address for appointment scheduling and communication.
• Appointment Records: Service history, preferred stylists, scheduling preferences, and appointment notes.
• Health & Safety Information: Allergies to hair products, nail polishes, or other beauty products that you choose to share with us.
• Service Preferences: Preferred styles, colors, treatments, and other beauty preferences.
• Payment Information: Transaction records (payment details are processed securely and not stored).

Health & Allergy Information

Your health and safety are our top priority. We collect information about allergies to hair products, dyes, nail polishes, or other beauty products solely to provide safe services. This information is kept confidential and is only accessed by our beauty professionals to ensure your safety during treatments. Please always inform us of any allergies or sensitivities before your appointment.

How We Use Your Information

We use the collected information for the following purposes:

• To schedule and manage your appointments
• To provide personalized beauty services based on your preferences
• To ensure safe services by avoiding products you're allergic to
• To send appointment reminders and confirmations
• To maintain service history for consistent results
• To communicate about promotions and special offers (with your consent)
• To improve our services and client experience
• To comply with tax and legal requirements

Hygiene & Safety Standards

We maintain strict hygiene and sanitation standards in accordance with health regulations for beauty establishments. All tools and equipment are properly sanitized between clients. We are committed to providing a safe and clean environment for all our services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Client records are kept confidential and are only accessible to authorized personnel. Payment information is processed securely and is not stored on our systems.

Data Retention

We retain your appointment and contact information for the purpose of providing ongoing services and maintaining your service history. You may request deletion of your information at any time, subject to legal retention requirements for tax purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With payment processors for secure transaction handling
• To comply with legal obligations or court orders
• To protect the health and safety of our clients

Photography & Portfolio

With your explicit consent, we may photograph our work for portfolio and promotional purposes. You have the right to decline photography, and we will never use your image without your permission. If you have previously given consent, you may withdraw it at any time.

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent for optional data processing (such as marketing)
• Object to the processing of your personal data
• Request information about your allergy records
• Withdraw consent for photography use
• File a complaint with the National Data Protection Authority (ANPD)

Marketing Communications

With your consent, we may send you information about promotions, new services, or special offers. You can opt-out of marketing communications at any time by contacting us. Opting out of marketing will not affect your ability to book appointments or receive appointment-related communications.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify clients of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to inform us about allergies or health concerns, please contact us: